Platform
TekFidelityIQ combines health monitoring, RF intelligence, security auditing, predictive analytics, and outage-resilient Edge Connector monitoring into a single platform with a NOC dashboard and a customer-facing portal.
A 0–100 health score per AP and per site covering coverage, interference, capacity, and reliability. The single number every stakeholder can act on.
Every site you manage on one NOC dashboard — health scores, AP status, WAN health, and active alerts at a glance from anywhere.
Channel utilization across 2.4 / 5 / 6 GHz, co-channel interference scoring, neighbor network density, and hidden network detection.
Continuous rogue AP detection, encryption matrix audit, security posture scoring, and CVE tracking — with alerts the moment something unauthorized appears.
Trend analysis, capacity forecasts, and failure predictions — know which APs are trending toward problems before users notice.
On-site software agent that keeps monitoring through WAN outages, buffers telemetry locally, and syncs back when connectivity returns.
Automated monthly Wi-Fi health reports in plain English — health score trend, AP uptime, alert summary, and recommendations. PDF download included.
AI-assisted root cause analysis correlates wireless health, alerts, and telemetry into likely-cause findings backed by real data — so teams explain issues faster.
Controlled remediation workflows with approval gates, audit history, and operational context — so teams act on findings without creating unnecessary risk.
A customer-facing view of network health — site status, reports, key findings, and approved actions in a clean portal designed for trust and clarity.
Two surfaces, one platform
The TekFidelityIQ NOC dashboard gives your engineering team full technical depth — every AP metric, every alert, every RF channel. The customer portal gives your clients plain-English health scores, alerts, and monthly reports. Both surfaces run on the same data, updated on the same cadence, with the same outage resilience.