TekFidelityIQ

Pricing

Infrastructure pricing. No per-seat tax on your NOC team.

Flat monthly rates sized around the number of sites and APs you manage — not how many engineers need visibility. The value is preventing outages, not gating dashboards.

Trial

Free

Explore the platform with a single managed site before you commit.

  • 1 managed site
  • 10 APs / devices
  • 1 integration
  • 2 customer portal users
  • 24 h snapshot cadence
Get started

Command Core

$299/ mo

The full NOC command layer — portal, alerts, reports, and billing — for up to two sites.

  • 2 managed sites
  • 25 APs / devices
  • 1 integration
  • 3 customer portal users
  • 24 h snapshot cadence
Schedule a demo
Most popular

Operational Intelligence

$799/ mo

Full Advanced Vision layer — AI root cause, predictive analytics, safe remediation, and monthly auto-reports.

  • 10 managed sites
  • 150 APs / devices
  • 3 integrations
  • 10 customer portal users
  • 6 h snapshot cadence
Schedule a demo

Mission Control Enterprise

Custom

Unlimited scale for large MSPs and multi-tenant environments. SLA, SSO, and dedicated support.

  • Unlimited sites
  • Unlimited APs / devices
  • Unlimited integrations
  • Unlimited customer portal users
  • 1 h snapshot cadence
Contact sales

Feature comparison

Everything included at each tier

FeatureTrialCommand CoreOperational IntelligenceMission Control Enterprise
NOC dashboard & mission control
Site health monitoring
Live alert center
Customer portal
Edge Connector support
Stripe billing & subscriptions
Wi-Fi History Report
PDF export
CSV data export
AI Root Cause Analysis
Safe Remediation Approval Gate
Automated monthly reports
Predictive analytics
RF Intelligence Maps
Dedicated support & SLA
SSO / SAML
Custom integrations

All plans include multi-tenant RLS isolation, full audit logging, and RBAC. Enterprise includes custom SLA and dedicated onboarding.

The real math

One prevented outage pays for months of service.

A single unplanned AP-down event at a managed hospitality or healthcare site — lost revenue, truck roll, client call — costs more than a year of Operational Intelligence. The platform is priced like the operational infrastructure it is.

Schedule a demoRequest a free Wi-Fi Health Review

FAQ

Common questions

How does billing work?
Monthly subscriptions via Stripe. No annual lock-in required. Upgrade or downgrade as your site count changes. Enterprise is custom-quoted.
What counts as a 'site'?
Each physical location you manage — a hotel, clinic, campus building, or MSP customer site. APs are counted across all sites.
Can I add Edge Connectors on Trial?
Yes — Edge Connector infrastructure is available on all plans. Named on-site target checks (gateway, APs, DNS) are configured per connector regardless of tier.
Does my NOC team count toward the seat limit?
No. The seat limit only applies to customer portal users — the logins you give to your managed-site clients. Your internal TekFidelityIQ NOC access is separate.
How do I get started?
Contact us or schedule a demo. We onboard managed Wi-Fi environments directly — no self-serve sign-up needed while we're in early availability.