TekFidelityIQ

Platform — Wi-Fi Health Monitoring

Know your Wi-Fi health at a glance — across every site.

TekFidelityIQ scores every access point 0–100 using four real dimensions — coverage, interference, capacity, and reliability — and rolls them into one actionable site score your NOC and your customers can act on.

See the platformRequest a free Wi-Fi Health Review

The four dimensions

What the health score measures

A single AP generates dozens of metrics. The health score collapses them into the four dimensions that actually predict whether clients experience your network as fast and reliable.

Coverage

RSSI distribution and SNR across all APs — catch dead zones before clients complain.

Interference

Co-channel scoring across 2.4 / 5 / 6 GHz and neighbor network density per channel.

Capacity

Client load, airtime utilization, and throughput share per AP against design ceiling.

Reliability

Retry rate, auth failures, DHCP timeouts, AP-down events, and WAN availability.

How it works

From raw radio data to one actionable number

TekFidelityIQ collects SNMP and controller telemetry from your APs via the Edge Connector or controller API, calculates per-AP health scores on your snapshot cadence, and rolls them up to a site composite. The score appears in the NOC dashboard, the customer portal, and the monthly health report PDF — so every stakeholder sees the same picture.

  • Per-AP and per-site health scores with trend history
  • Scored across all three bands — 2.4 GHz, 5 GHz, 6 GHz
  • Vendor-neutral: works with Ruckus, Meraki, Aruba, Ubiquiti, Mist
  • Keeps scoring through internet outages via Edge Connector
  • NOC dashboard + customer portal + monthly PDF report

Score breakdown — example

Coverage94
Interference78
Capacity82
Reliability91
Site Health Score86

FAQ

Common questions

What is a good Wi-Fi health score?
85 or above is healthy. 70–84 indicates moderate issues worth investigating. Below 70, users are noticing problems.
How often is the health score updated?
Every 24 h on Trial/Command Core, every 6 h on Operational Intelligence, and every hour on Enterprise.
Which Wi-Fi vendors are supported?
Vendor-neutral: Ruckus, Cisco Meraki, Aruba, Ubiquiti, Juniper Mist, and Wi-Fi 5 / 6 / 6E / 7 environments.
Does the health score work during a WAN outage?
Yes — the Edge Connector collects and buffers data locally during outages, then syncs when connectivity returns.

See your Wi-Fi health score in action

Schedule a demo or request a free Wi-Fi Health Review — we'll show you what your wireless data is already telling us.

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