TekFidelityIQ

Solutions — Multi-Site

Wi-Fi Operations for Multi-Site Businesses

TekFidelityIQ brings every location into one dashboard — ranked health scores you can compare site to site, cross-site alerting, and executive rollup reporting — so leadership runs Wi-Fi proactively instead of chasing tickets.

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One dashboard, every location

See your entire estate in a single view — no jumping between separate controllers or tools to find out how each site is doing.

Ranked health scores

Every location gets a comparable health score, so you can sort sites best-to-worst and instantly see which ones need attention this week.

Cross-site alerting

Get notified the moment any site degrades or an AP drops — across the whole portfolio — so problems surface centrally instead of one ticket at a time.

Executive rollup reporting

Automated reports roll site-level detail up into a portfolio view leadership can read — uptime, trends, and which locations are improving or slipping.

The multi-site problem

When Wi-Fi lives at every site but visibility lives nowhere

Running Wi-Fi across many locations is a different problem than running it at one. Each site often has its own equipment, its own quirks, and its own local contact — and no single place shows you how the whole estate is doing. Leadership finds out a location has been struggling only when complaints pile up or a manager escalates. Performance drifts apart site to site, and there's no easy way to compare a strong location against a weak one to learn why.

That gap is expensive. Without central visibility, teams stay reactive: they dispatch technicians and roll trucks to sites that could have been diagnosed remotely, they pay for repeat visits, and they let chronic underperformers quietly hurt the guest and staff experience for months. Two locations can deliver completely different Wi-Fi while head office assumes the standard is consistent everywhere — until a regional complaint or a lost customer makes it visible.

TekFidelityIQ closes the gap with one dashboard across every location. Comparable health scores rank your sites best-to-worst so the underperformers are obvious, cross-site alerting surfaces problems centrally the moment they start, and executive rollup reporting gives leadership a portfolio-level view of uptime and trends. The result is consistent standards, fewer truck rolls, and decisions based on data instead of whichever site shouted loudest.

FAQ

Common questions

How many locations can TekFidelityIQ monitor?
From a handful of sites to large portfolios. Every location rolls into the same dashboard ranked by health score, and pricing scales by the number of sites and APs you monitor — so it fits a growing footprint as you add locations.
Do all my sites need the same equipment or vendor?
No. TekFidelityIQ normalizes signals into a comparable health score per site, so you get a consistent cross-site view even when locations run different gear. For sites with unreliable WAN, the Edge Connector keeps monitoring through outages.
What does leadership actually see?
An executive rollup: a portfolio view of uptime and trends, plus a ranked list of locations from healthiest to most at-risk. Leaders can see which sites are improving, which are slipping, and where to direct investment — without reading individual tickets.
How is this different from logging into each site's controller?
Per-site controllers show one location at a time and don't compare across your estate. TekFidelityIQ unifies every site in one place, ranks them, alerts you centrally, and reports up to leadership — turning many disconnected views into one operational picture.

Managing client sites for others? See the MSP solution or explore health reports.

See every site in one place. Schedule a demo.

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